ITGS+eCommerce+-+James+and+Kamol

www.footlocker.com  1. What is the purpose of the site? How long has it been operating for? Selling and promoting/advertising sports and casual wear that can be shipped around the world. There are over 322 shops around the world, they sell e.g. Shoes, shirts, pants etc. 1985 when the first store was established in New York. 2.   What type of goods are available? Why do they sell these goods? Who do they supply these good for? Sports and casual wears. For all sports including equipments and accessories. They sell these goods because the demand of sports wear products is really high. Due to the fact that everyone exercises for health improvements. They supply these goods for all. 3.   What groups of people would receive these goods (and where are they)? Who will use it to purchase goods (and where are they)? Are these the same people – if not why not? People that have credit card or money that can purchase the product. These people usually are over 18, who has a stable job/salary who enjoys sports or casual outgoings, settled around the world. 4.   How does the company ‘insure’ the quality of the goods? The have a QC for all product. Quality checking for all goods which are checked again before shipping. Furthermore, they provide product warranty, and if the product is invalid then they would pay 5.   What delivery process to they use? They usually send by mail using DHL (shipping or plane).However, the payment must be added upon the price of the product. Measured by the weight in ounces. 6.   How does the company ensure that data: customer details and transactions are safe? How long does the company keep this information for? What does/could the company do with the customer information? We do not ensure that these transactions will keep for themselves or to third-party. However, personally I think that the transactions are kept to themselves so next time the customer does not need to fill out more additional information. 7.   How can the company ensure that the financial transactions are safe? Do they do these transactions themselves or do they use another third-party? We do not ensure that these transactions will keep for themselves or to third-party. However, personally I think that the transactions are kept to themselves so next time the customer does not need to fill out more additional information. But there are payment methods such as using PayPal, Billmelater and etc. or Credit cards which ensures safety. These sites include certain protocols for consumers to ensure safety for consumers. 8.   What issues can you see that may arise from this particular application of eCommerce? The conversion of currencies may differ at any time of the day.